Privacy Policy

1. Introduction

NearbyRoofPros LLC (“Company,” “we,” “us,” or “our”) operates NearbyRoofPros.com (the “Site”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit the Site or submit information through it. By using the Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you submit a request through the Site, we may collect the following personal information:

• Full name
• Email address
• Zip code or geographic location
• Type of roofing service requested
• Project details and descriptions

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring URL and pages visited
• Date and time of your visit
• Device identifiers
• Cookies, web beacons, pixel tags, and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from advertising networks, analytics providers, and marketing partners, including demographic data and interest-based data used to deliver relevant advertising.

3. How We Use Your Information

We use the information we collect to:

• Fulfill your request by connecting you with independent roofing contractors in your area
• Share your information with one or more Service Providers who may contact you regarding your roofing needs
• Communicate with you about your submission, including confirmation and follow-up communications
• Improve the Site, our services, and user experience
• Analyze usage trends and measure the effectiveness of our marketing campaigns
• Send marketing communications about home improvement services (subject to your opt-out rights)
• Comply with legal obligations and enforce our Terms of Service
• Detect and prevent fraud or abuse

4. How We Share Your Information

We may share your personal information with:

• Independent Service Providers: Roofing contractors in your area who may contact you about your project. Once shared, their use of your information is governed by their own privacy policies.
• Affiliated Companies: Companies under common ownership or control with NearbyRoofPros LLC for business operations and marketing purposes.
• Marketing Partners: Third-party marketing companies and advertising networks that assist us in delivering targeted advertising and measuring campaign performance.
• Analytics Providers: Third-party analytics services (such as Google Analytics) that help us understand how users interact with the Site.
• Legal Compliance: When required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, sale of assets, bankruptcy, or other business transition, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing behavior, personalize your experience, and deliver targeted advertising. You can control cookies through your browser settings; however, disabling cookies may limit your ability to use certain features of the Site.

We may use third-party advertising platforms (such as Google Ads and Facebook Ads) that place cookies on your device to serve retargeted advertisements after you visit the Site. These platforms may collect information about your online activities across different websites and over time.

6. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for up to thirty-six (36) months from the date of submission unless you request earlier deletion.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

8. Your Rights and Choices

8.1 Opt-Out of Marketing Communications

You may opt out of receiving marketing emails by clicking the “unsubscribe” link in any email or by contacting us at legal@nearbyroofpros.com. You may opt out of text messages by replying “STOP.”

8.2 Access and Deletion Requests

You may request access to, correction of, or deletion of your personal information by contacting us at legal@nearbyroofpros.com. We will respond to verifiable requests within the timeframes required by applicable law. Please note that we may retain certain information as required by law or for legitimate business purposes.

8.3 Do Not Track Signals

The Site does not currently respond to “Do Not Track” browser signals. You can manage tracking preferences through your browser or device settings.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information
• Non-discrimination for exercising your privacy rights

To exercise your rights, contact us at legal@nearbyroofpros.com. We may share your information with Service Providers and marketing partners, which may constitute a “sale” or “sharing” under California law. To opt out, email us with the subject line “Do Not Sell or Share My Personal Information.”

10. Children’s Privacy

The Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on the Site. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at: